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Terms of Service

Last Updated: January 2025

1. Acceptance of Terms

By accessing and using the Pizzaiolo website ("Website"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use our Website or services.

2. Use of Website

You agree to use our Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Website.

You agree not to:

3. Orders and Payment

3.1 Order Acceptance

All orders placed through our Website are subject to acceptance by Pizzaiolo. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraud.

3.2 Pricing

All prices are displayed in Canadian dollars (CAD) and are subject to change without notice. We reserve the right to correct any pricing errors, even after an order has been placed. If a pricing error is discovered, we will notify you and give you the option to proceed at the correct price or cancel your order.

3.3 Payment

Payment must be made at the time of order placement. We accept major credit cards and other payment methods as indicated on our Website. By providing payment information, you represent that you are authorized to use the payment method.

3.4 Taxes

All prices are exclusive of applicable taxes (GST, QST, and HST). Taxes will be calculated and added to your order total at checkout.

4. Product Information

We strive to provide accurate product descriptions, images, and pricing information. However, we do not warrant that product descriptions, images, or other content on the Website are accurate, complete, reliable, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

5. Delivery and Pickup

5.1 Delivery

Delivery is available within our designated service area. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by weather, traffic, or other circumstances beyond our control. Delivery fees may apply and will be displayed at checkout.

5.2 Pickup

Orders can be picked up at our location: 705 Saint-Catherine St W, Montreal, QC H3B 4G5. You will be notified when your order is ready for pickup. Orders must be picked up within the time frame specified in your confirmation.

6. Cancellations and Refunds

6.1 Order Cancellation

You may cancel your order by contacting us before we begin preparing your order. Once preparation has begun, cancellations may not be possible. If you need to cancel, please contact us immediately at (514) 721-5117 or info@pizzaiolo-ca.org.

6.2 Refunds

Refunds will be issued in accordance with our refund policy. If you are not satisfied with your order, please contact us within 24 hours of receiving your order. We will review your complaint and may offer a refund, replacement, or credit at our discretion.

7. Intellectual Property

All content on this Website, including text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Pizzaiolo or its content suppliers and is protected by Canadian and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Website without our express written permission.

8. User Accounts

If you create an account on our Website, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

9. Limitation of Liability

To the fullest extent permitted by law, Pizzaiolo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

10. Indemnification

You agree to indemnify, defend, and hold harmless Pizzaiolo, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of the Website or violation of these Terms of Service.

11. Disclaimers

THE WEBSITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

12. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the updated terms on this page and updating the "Last Updated" date. Your continued use of the Website after such changes constitutes acceptance of the updated terms.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Quebec and the laws of Canada applicable therein, without regard to conflict of law provisions. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Quebec.

14. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Pizzaiolo regarding the use of the Website and supersede all prior agreements and understandings.

16. Contact Us

If you have any questions about these Terms of Service, please contact us: